Scam Alert: Police Warn of Surge in Fake Amazon Prime Emails Targeting Residents

Hampshire & Isle of Wight Constabulary has issued a fresh warning to residents following a surge in scam emails and phone calls impersonating retail giant Amazon. The force’s Fraud Safeguarding Team says criminals are targeting unsuspecting victims with fake messages related to Amazon Prime subscriptions, account suspensions, and unauthorised order confirmations.

According to police, these scams are designed to trick individuals into handing over sensitive information such as payment details or passwords—often by urging recipients to click malicious links or call bogus customer service numbers.

“Amazon will never ask for payment details, passwords, or personal information over the phone or via third-party websites,” the Constabulary said in an official statement. “If you receive a suspicious email or text, do not click on any links or call the number provided.”

How to Stay Safe

Residents are advised to always check their Amazon account directly—only legitimate purchases will appear in your order history. Genuine messages from Amazon can be found in the Message Centre when logged in via the official website or app.

Common Scam Tactics Include:
• Fake order confirmation emails for products not purchased
• Threats claiming your Amazon account is “suspended”
• Prompts to click on suspicious links or call fake Amazon support numbers

Police are especially urging vigilance among vulnerable individuals who may be more likely to fall victim to these types of fraud.

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Victim Support & Reporting:

Those who believe they’ve been scammed are encouraged to seek free, confidential help from the Hampshire Victim Care Hub or by calling 0808 178 1641.

Scams can also be reported anonymously via Crimestoppers UK on 0800 555 111.

If you suspect a fraud has already taken place, contact Action Fraud on 0300 123 2040 or file a report online at www.actionfraud.police.uk.

For crimes in progress or emergencies, always dial 999.

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Residents are urged to share this warning with friends, neighbours, and family members to help prevent further victims.

For more safety advice or to report non-urgent incidents, visit the Hampshire and Isle of Wight Constabulary website.