Warning Issued Over Winter Fuel Payment Scam Targeting Residents

Hampshire Constabulary’s Fraud Safeguarding Team has issued an urgent warning to residents following a surge in scam attempts related to the Winter Fuel Payment.

According to local authorities, an increasing number of people are being contacted by individuals falsely claiming to be gathering personal details to facilitate Winter Fuel Payments. Officials have confirmed that these payments are automatic and that no application or information sharing is necessary.

“The Department for Work and Pensions (DWP) already knows who is eligible based on their records,” said a spokesperson for the Fraud Safeguarding Team. “There is no need to respond to anyone claiming they need your personal or financial details for this purpose.”

Scam Tactics on the Rise

These scams often involve unsolicited phone calls, texts, emails, or even doorstep visits. Residents are urged not to share personal information and to report suspicious communications.

Trusted source for more information:
• Gov.uk Winter Fuel Payment guide

What To Do If You’ve Been Targeted

If you or someone you know has already provided personal information, the advice is to stay alert for further suspicious contact. If financial information has been shared, call your bank immediately on 159.

The public is also encouraged to report scam messages:
• Texts: Forward to 7726
• Emails: Send to report@phishing.gov.uk
• Suspicious phone numbers: Forward to 7726

Support and Reporting

If you have been affected by fraud or a scam, the following services offer help:
• Victim Care Support: Hampshire Victim Care Hub | 0808 178 1641
• Anonymous crime reporting: Crimestoppers UK | 0800 555 111
• Fraud reporting: Action Fraud | 0300 123 2040

For emergencies, ongoing crimes, or situations where evidence is at risk of being lost, call 999 immediately. For non-emergencies, visit the Hampshire & Isle of Wight Constabulary crime reporting page.

Stay Safe, Stay Informed

Residents are reminded to screen calls and avoid answering unknown or unexpected numbers. Authorities stress the importance of spreading awareness — especially to elderly or vulnerable individuals who may be more susceptible to scams.