Hampshire & Isle of Wight Constabulary Recognised for Major Improvements in National Police Inspection

Hampshire & Isle of Wight Constabulary has been commended for significant progress in its latest inspection by His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS), achieving a clean slate with no areas marked for improvement.

The latest findings from the PEEL (Police Effectiveness, Efficiency and Legitimacy) inspection place the force among just five recently assessed in England and Wales to be rated entirely as good or adequate across all key categories. This represents a notable improvement from the previous inspection, where several areas had required attention.

Police and Crime Commissioner (PCC) Donna Jones welcomed the report, saying it reflects her priorities to deliver a “best-in-class” police service focused on responsive policing, better investigations, and enhanced support for victims of crime.

“This report shows the force is getting stronger, more responsive, and more in tune with public expectations,” said PCC Jones. “Since the last inspection, where several areas needed improvement, the Constabulary has made real progress.”

Key Improvements Highlighted by Inspectors:
• A geographical policing model has strengthened local engagement, with more police stations open to the public and greater visibility of “Local Bobbies” in communities.
• Investigative capabilities have improved, resulting in better outcomes for victims.
• The force has become more effective in protecting vulnerable people and addressing violence against women and girls.
• A tougher approach to anti-social behaviour and retail crime.
• Stronger partnerships and innovation in crime prevention and victim services.
• Emergency call handling has dramatically improved, with 95.5% of 999 calls answered within 10 seconds as of January 2025—surpassing national standards.

PCC Jones credited the turnaround to strategic decisions on both frontline policing and back-office reform, particularly in financial governance and estate investment.

“Every pound of taxpayers’ money must be spent wisely. My core duty as Commissioner is to engage with the public on what matters to them and ensure the Constabulary delivers,” she said. “That is why I supported a new geographical policing model, introduced the Local Bobby scheme—ahead of any other police force in the country—and continue to open more police stations to the public.”

The PEEL report acknowledged these efforts, noting the direct oversight and financial planning that has underpinned improvements across the board.

Jones also made clear that while the force is now among the strongest performers nationally, continued progress is essential. “Areas for improvement remain, and I continue to challenge and support the Chief Constable to expand neighbourhood visibility, tackle crime, and make sure every victim gets a fast, fair and effective response—every time they call for help,” she said.

“Hampshire and Isle of Wight residents deserve the best of British policing; a modern police force rooted in tradition.”

The positive inspection results are expected to bolster public confidence and further drive community-focused initiatives across the region.